Hotel payment solutions make online collection fast and secure!

Advantages of e-payment can be listed as follows:

• Guests can easily and conveniently make payments by sending a payment link via SMS or email.
• Transactions are carried out with a secure infrastructure thanks to multi-layered security protocols, minimizing the risk of fraud.
• Guests are offered flexible payment options with single payment or installment choices.
• Support for the currency type preferred by guests allows payments to be received in different currencies.
• Payments received via the link are automatically recorded in PMS and other systems through integrated systems.
• For businesses, the payment system with a link streamlines operational processes and accelerates collection processes, saving time.
• Payment via link is preferred in hotels, especially for situations such as advance reservations and late check-out fees, to facilitate collection.

Online collection is a new generation digital method of transferring money for goods or services over the internet. It enables customers to make payments using various tools such as credit or debit cards, digital wallets, bank transfers, or mobile payment applications. The transaction is electronically processed through a secure payment gateway and ensures the transfer of the amount to the recipient's account. Online collection is widely used in e-commerce, service sector, and reservation processes.

Hotel payment methods features:

• Multiple payment methods: Accepts credit cards, debit cards, mobile payments, and digital wallets.
• PMS integration: Facilitates easy tracking by synchronizing with Property Management Systems.
• Contactless payments: Provides NFC-based touchless payment support.
• Online payment gateways: Ensures secure payments through websites or links.
• Currency and language support: Offers multiple currency and language options.
• Automatic billing: Automatically charges fees for services to guests.
• Security: Ensures data protection with encryption and standards like PCI-DSS.

Protel hotel payment solutions increase operational efficiency by seamlessly integrating with systems such as PMS and POS, and enhance guest satisfaction by offering multiple payment options. It reduces the risk of fraud with secure encryption technology, and provides convenience to international guests with multi-language and multi-currency support. With real-time reporting feature, hotel managers can access instant financial data, and its cloud-based structure offers scalable solutions for both small hotels and large chains.

Online payment solutions and online collection system serve similar purposes, but their scopes are different. The hotel online payment system enables receiving reservation or service payments from guests through digital channels, while the online collection system is generally designed to automate payment tracking and transactions for all businesses. Online payment systems in hotels streamline the reservation process, enhance guest satisfaction, and optimize payment processes with secure payment gateways and PMS integration.

Link-based payment is a highly convenient method for all businesses that want to receive payments without using a physical POS device. It is particularly ideal for hotels, restaurants, clinics, educational institutions, one-on-one consulting firms, and businesses that receive orders via social media, phone, or messaging applications. Link payment is also preferred in cases such as distance selling businesses, reservations, advance payments, or deposit collection. This provides great convenience for both the business and the guest.

Creating a payment link with Simpra Link is extremely fast and practical. The reception or relevant staff can manually create a payment link through the Simpra interface, or this link can be automatically generated by defining certain processes by the system.

The payment link is a digital connection created specifically for the establishment, allowing payment to be received by sending it to the guest. It can be easily transmitted via SMS, email, or messaging applications without the need for a physical POS device. This speeds up the payment process, records data digitally, and automatically transfers it to the establishment's integrated systems.

Payments made via Link are usually transferred to the business's account within the same day or a few business days, depending on the virtual POS conditions of the bank worked with.

Yes, in payment with a link, refund and cancellation processes can be easily done through the system in accordance with the payment infrastructure and bank rules after the transaction. For this, authorized users simply need to log in to the payment panel with the link, select the relevant transaction, and initiate the refund request.