With its cloud-based structure, Simphony Cloud enables real-time monitoring of all restaurant operations—from order to payment. Thanks to its advanced reporting, analytics, and integration capabilities, managers can run processes more efficiently and enhance the guest experience.
OPERA Cloud provides managers and staff with comprehensive operational control across all areas to create unforgettable guest experiences. From front office to reservations, housekeeping to account management, it brings together all the essential hotel management tools—securely delivered via the cloud.
We provide end-to-end hotel and restaurant management solutions to Turkey’s leading hospitality businesses with Oracle technologies and Protel products. With AI-powered solutions, cloud technology, and comprehensive digital tools, managing hotel and restaurant operations is now easier and faster than ever.
With our 24/7 uninterrupted professional support, we respond to your questions as quickly as possible.
We guarantee smooth service processes without disruptions for your business.
Protel technologies are designed to help hotels and restaurants deliver the best possible experience to their guests.
Happier Guest Experiences
With our products, we enable businesses to process every piece of data and deliver more personalized services to their guests. Guest satisfaction turns into loyalty, and loyalty transforms into increased brand value.
Advanced Cloud Technologies
With the most reliable and innovative solution of our time—cloud technology—we empower the management of hotels and restaurants, support them with real-time updates, and offer greater mobility.
High Employee Coordination
We help create efficient and seamless workflows, enabling perfect communication and coordination between teams.
Market Competitive Edge
Our software solutions deliver in-depth reports that empower businesses to achieve their strategic objectives and secure a strong competitive edge in the market.
Secure Data Protection
We protect business data with global, high-security standards. Our software solutions provide strong protection against all types of data loss and breaches.
Cost Optimization
With our AI-powered smart solutions, we optimize hotel and restaurant costs, increase operational efficiency, and help protect your budget.
Cloud solutions for higher performance, stronger management!
Thanks to cloud-based platforms, managers and employees can access reservation, inventory, and guest data anytime, anywhere. This mobility contributes to managers making faster and more flexible decisions.
Cloud-based systems can easily scale the IT infrastructure of hospitality businesses according to changing needs. Businesses can expand without making large investments when opening new branches.
Cloud technology eliminates the need for expensive hardware and servers. Businesses pay only for the usage fee for cloud services, saving costs on maintenance, updates, and hardware.
Cloud providers make strong investments in security protocols such as data encryption, secure backup, and compliance with regulations like the KVKK. This ensures that guest data is protected while also ensuring that businesses comply with legal regulations.
Cloud technology facilitates the guest experience through multiple touchpoints such as reservation systems, point of sale (POS) systems, and loyalty programs. Guests undergo a seamless digital journey from the moment they make a reservation until the end of their experience, speeding up processes.
Cloud solutions integrate all facility data from inventory management to staff management into a single platform, providing real-time data visibility. Manual errors decrease, decision-making processes improve, and resource utilization enhances.
Ahura Restoran
Müşteri temsilcisi arkadaşların bir sorun olduğunda hemen müdahale etmesi, tabletimizde sorun olduğunda teknik personelin buraya gelip destek olması... bunlar çok önemli şeyler.
AJWA Cappadocia Satış ve Gelirler Direktörü
“Protel’in bize sağladığı teknik destek ve 7/24 ulaşılabilir olması, kendilerini tercih etmemizdeki en büyük sebep oldu.”
“Opera'nın misafir memnuniyeti sağlamak için bize büyük faydaları dokunuyor. Verilerin otel içinde dolaşması operasyonel verimlilik açısından büyük faydalar sağlıyor.”
The Superior Living İş Geliştirme ve Operasyon Direktörü
Protel’s hotel management technologies can seamlessly integrate with your existing digital infrastructure, thanks to their advanced integration capabilities.
