Cloud-based and mobile-friendly structure: OPERA Cloud can be accessed from anywhere with an internet connection and works seamlessly with all devices without requiring installation.
Multi-property and multi-language support: Allows hotels to centrally manage their branches in different locations. Provides language and currency support for over 200 countries.
Comprehensive guest profile management: Collects information such as guest history, preferences, and spending habits to enable hotels to offer personalized services.
Reservation and pricing management: Individual and group reservations, dynamic pricing, and channel integrations are effectively managed.
Housekeeping and room management: The hotel staff can track room status, cleaning tasks, and maintenance requests in real-time, increasing operational efficiency.
Event and group management: Room blocks, event spaces, and participant management are facilitated. All services can be consolidated into a single invoice.
Digital assistant: Staff can interact with the system through voice or written commands. Increases staff productivity and speeds up operations.
Reporting and analysis capabilities: Managers can make more accurate strategic decisions with reports generated from real-time data.
Loyalty program management: Increases guest loyalty with point-based systems.
Food and beverage integration: Through Simphony POS integration, hotels can centrally monitor restaurant and bar operations.
Vacation property management: Enables the management of owned and rented rooms in the same system. Offers a flexible structure for seasonal property models.
Integration infrastructure (OHIP): Easily integrates with different software through over 3,000 open APIs.
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