We continue to provide strong management support with our on-premise solutions

OPERA hotel software developed by Oracle Hospitality brings together all hotel operations in an integrated system, offering the opportunity to personalize guest experience and manage revenue more effectively. With its functional features ranging from room management to pricing and reporting, it enhances operational efficiency for businesses of all scales, from boutique hotels to chain hotels.

Reservation Management

Reservation Management

Opera reservation tracking; provides a central room inventory database that makes it easy to manage individual, group, company, travel agency, and budget-friendly all types of reservations. It increases the hotel's reservations and revenues. Click here for more information on front office revenue enhancement methods.

Sales and event tracking

Sales and event tracking

Sales and banquet management along with customer and event management can be tracked in a fully equipped manner. It enables you to manage hotel events and operations simply and efficiently.

Reporting and Analytics

Reporting and Analytics

Opera reports enable you to make better decisions with insights derived from your data. It comes with built-in features such as data cleansing, comprehensive standard reports, and KPIs, and provides tools for ad-hoc queries, custom views, and reports.

Integration and Digitalization

Integration and Digitalization

It facilitates hotel operations at every scale by integrating with different systems and digitizes manually tracked tasks. It offers scalable and customizable solutions for managing both small and large hotels with branches.

With Fidelio Suite8, central,
efficient hotel management

Fidelio hotel software reduces human error and increases efficiency by managing all processes of your hotel from a single platform with centralized management feature. Additionally, through advanced reporting and POS integration, it allows you to easily track billing and sales transactions via your PMS system.

By enabling reservations to be made from a single point, it minimizes human error.

By offering attractive deals, you can gain loyal visitors and attract new ones.

With MICROS Simphony POS integration, orders and sales in the hotel's F&B areas can be tracked through the PMS system.

Manages billing and reporting processes effectively.

What is the OPERA hotel management system?

Developed by Oracle Hospitality, OPERA is a hotel management system that brings together all hotel operations in an integrated system, providing the opportunity to personalize guest experiences and manage revenue more effectively. With a wide range of features from room management to pricing, distribution strategies to detailed reporting, it enhances operational efficiency for businesses of all sizes, from boutique hotels to hotel chains with multiple branches in different countries.

What is the OPERA hotel management system?
What is Fidelio Suite8 Hotel Management System?

What is Fidelio Suite8 Hotel Management System?

Fidelio Suite8 is a comprehensive hotel management system developed by Oracle Hospitality, which consolidates hotel management in a single platform. It enables hotels to efficiently manage their operations with central reservation processes, online sales, loyalty modules, visitor profile management, and a flexible infrastructure.

From conference and banquet management to SPA and additional service sales, it offers extensive solutions ranging from price formulation to advanced reporting features. With integration with MICROS 3700 RES and MICROS Simphony POS, you can easily manage F&B operations through the PMS system. With its customizable structure for hotels of all sizes, Fidelio Suite8 provides a seamless hotel management experience.

Who can use OPERA and Fidelio Suite8 solutions?

OPERA and Fidelio Suite8 solutions are designed to meet the needs of hotels of all sizes. They cater to a wide range of uses, from small boutique hotels to large chain hotels. In particular, Fidelio Suite8 is a powerful management system developed to simplify the complex operations of resort hotels and enhance guest satisfaction.

Who can use OPERA and Fidelio Suite8 solutions?
How to use OPERA and Fidelio Suite8?

How to use OPERA and Fidelio Suite8?

OPERA and Fidelio Suite8 are powerful software solutions designed to make hotel operations more efficient. To start using these systems, licensing and installation processes are first carried out through Protel. Here are the steps of this process:

To begin using OPERA and Fidelio Suite8 software, the Protel team first performs licensing and installation processes tailored to your hotel. Subsequently, system configuration is customized according to the hotel's needs, including details such as room setups, pricing strategies, and reservation rules. After the installation, hotel staff receive necessary training to understand the system's features. Once the installation process is complete, operations such as reservations, check-in/check-out, and reporting can be efficiently and swiftly conducted through the systems.

Benefits of hotel management with OPERA

OPERA combines hotel management processes in a single platform. It supports hotels' success with advanced reporting and integration capabilities, strengthening business processes.

Central Sales Management

Central Sales Management

With OPERA Multi-Property Central Sales Management (SFA), you can easily view room and hotel area availability statuses and direct your guests to the right branch at the most suitable time.

Event and organization management

Event and organization management

By integrating your sales and banquet events into the OPERA system, you can manage event updates and changes instantly, making it easier to streamline event processes.

Secure data management

Secure data management

The PCI DSS compliant security infrastructure provides a secure and professional service by protecting guest data. Managing all guest data through a single system reduces hardware costs, speeds up the reservation process, and increases profitability.

Personalizing with guest information

Personalizing with guest information

Guest profiles, contact information, and past accommodation details can be viewed on the OCIS platform, allowing you to offer personalized campaigns and deals.

Operational Efficiency

Operational Efficiency

You can monitor the usage status of rooms and other hotel areas in real time, optimize services such as cleaning, maintenance, and availability to increase operational efficiency.

Reporting and strategic analysis

Reporting and strategic analysis

With the OPERA Hotel Management System, you can easily organize usage reports for rooms and areas, and make strategic decisions about your profitability status with periodic analyses.

What is the Fidelio Suite8 hotel management system?

Centralizing all reservation and management processes reduces operational errors and saves time.

Centralizing all reservation and management processes reduces operational errors and saves time.

Increasing Hotel Revenues and Facilitating Customer Acquisition Through Online Sales Channels and Special Discount Coupons

Increasing Hotel Revenues and Facilitating Customer Acquisition Through Online Sales Channels and Special Discount Coupons

Increase visitor loyalty with loyalty programs, adding value to your hotel by attracting new customers.

Increase visitor loyalty with loyalty programs, adding value to your hotel by attracting new customers.

Enhancing Guest Satisfaction by Providing Personalized Experiences through Visitor Profiles and Communication Modules.

Enhancing Guest Satisfaction by Providing Personalized Experiences through Visitor Profiles and Communication Modules.

Customizable to meet the needs of hotels of all sizes, making hotel management more efficient.

Customizable to meet the needs of hotels of all sizes, making hotel management more efficient.

Facilitates the management of conference, banquet, SPA, and other additional service sales from a single platform, streamlining business processes.

Facilitates the management of conference, banquet, SPA, and other additional service sales from a single platform, streamlining business processes.

Offers flexible pricing with price formulas, supports making more informed decisions with advanced reporting features.

Offers flexible pricing with price formulas, supports making more informed decisions with advanced reporting features.

Optimize revenue and stock management by easily tracking F&B operations with MICROS Simphony POS integration.

Optimize revenue and stock management by easily tracking F&B operations with MICROS Simphony POS integration.

Increase Guest Loyalty with Personalized Communication and Campaigns Before and After Visits.

Increase Guest Loyalty with Personalized Communication and Campaigns Before and After Visits.

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