PMS Mobile hotel management application

Whether your PMS is on-premises or not, all operations are in your pocket

PMS Mobile offers the freedom to manage the entire operation via smartphones, even if your PMS is on-premises. Managers can instantly access room information, easily handle maintenance and cleaning processes with mobile devices. With the QR Survey module, you can collect feedback from guests, access occupancy and reservation data instantly with the reporting module, and reduce reception congestion with the pre-check-in feature. These features of PMS Mobile enhance hotels' operational efficiency and guest satisfaction.

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PMS Mobile hotel management application

Mobile Operations Even in On-Premise Infrastructure

With your on-premises infrastructure, you can easily manage hotel operations with smart devices. You can instantly access data such as room status, check-in, and check-out information, and processes can be optimized with housekeeping and service tracking modules. Managers can enhance guest satisfaction with QR surveys and feedback features, and make faster and more effective decisions with reporting and location tracking modules. PMS Mobile is also integrated with hotel management systems like OPERA Cloud, Fidelio Suite8, and tasks performed by hotel staff on mobile devices are instantly transmitted to these PMS systems.

Smartphone Management

Smartphone Management

Many operational data such as guest profiles and room information can be managed via smartphones.

Location tracking feature

Location tracking feature

The Location Tracking module increases operational efficiency by tracking guests' entries and transfers to specific locations.

Real-time occupancy information

Real-time occupancy information

The reporting mode provides hotel managers with real-time occupancy, availability, and VIP statuses.

Feedback feature

Feedback feature

Managers can receive and evaluate guest feedback, thus improving the quality of service.

Task Planning

Task Planning

With the service module, rooms, malfunctions, or requests in common areas can be tracked, and tasks can be planned.

Increased speed and real-time monitoring

Increased speed and real-time monitoring

In the Check-in module, guests can complete their procedures online, reducing reception queues, and room cleaning statuses can be updated from mobile devices.

Ürün görseli
  • What is PMS Mobile?
    PMS Mobile is a mobile-compatible extension of on-premises hotel management systems (PMS), allowing hotel staff to manage both daily operations and guest services via smartphones or tablets. By providing real-time access to hotel data, PMS Mobile enables tasks such as check-in and check-out processes, room status updates, housekeeping services, guest requests, and reporting to be managed by staff on the go. PMS Mobile enhances operational efficiency, improves staff productivity, and makes hotel management more flexible and faster, elevating the guest experience to a flawless level. In short, PMS Mobile offers mobile solutions for non-cloud-based hotel operations, enabling hotel staff to manage their workflows more quickly and efficiently.
  • What is the purpose of PMS Mobile?

    PMS Mobile makes on-premises hotel software applications mobile-friendly, allowing hotel staff to access and operate data on the PMS from mobile devices. The main functions of PMS Mobile are as follows:

    • Guest management: Easily manage check-in and check-out processes, guest profiles, and preferences in real-time.
    • Housekeeping: Provides the ability to update room statuses, assign tasks, and track cleaning progress.
    • Service requests: Enables recording, tracking, and resolving guest requests or maintenance issues.
    • Real-time reporting: Offers instant access to occupancy rates, room availability status, and other critical data.
    • Pre-check-in: Allows guests to complete online pre-check-in processes, reducing reception queues and speeding up the check-in process.
    • Advanced communication: Strengthens coordination by integrating with various departments and facilitates faster resolution of issues.
  • How to use PMS Mobile?
    Using PMS Mobile consists of a few simple steps to facilitate hotel operations and increase efficiency:

    Logging in and setup:
    • Download the PMS Mobile application to your smartphone or tablet.
    • Login with the user credentials provided by the hotel. The application should be connected to an on-premises or cloud-based PMS system.
    Access to main features:
    • Dashboard: View real-time data such as room status, check-in/check-out processes, and pending tasks.
    • Guest management: Access guest profiles by name or room number to view preferences, check-in/out dates, and special requests.
    • Housekeeping: Update room cleaning status or assign tasks directly through the application.
    • Service requests: Record, track, and manage guest requests or maintenance issues.
    Pre-check-in:
    • Allow guests to complete pre-check-in processes through a link or QR code you send them. Speed up the check-in process by verifying details through the application.
    Real-time updates:
    • Track room cleaning statuses, completed tasks, or real-time resolution of service requests.
    Communication and notifications:
    • Receive notifications regarding critical information such as guest requests or housekeeping updates to respond quickly.

Frequently Asked Questions

  • What are the features of the PMS Mobile application?

    The PMS Mobile hotel management application offers a range of features designed to facilitate hotel operations for local pms solutions and enhance guest satisfaction. The key features include:

    • Guest management: Provides real-time access to guest profiles, check-in/check-out information, preferences, and requests.
    • Housekeeping: Allows updating room cleaning statuses, assigning cleaning tasks, and tracking housekeeping progress from mobile devices.
    • Pre-check-in: Reduces reception queues and speeds up the hotel check-in process by enabling guests to complete pre-check-in procedures online.
    • Service tracking: Enables easy recording, tracking, and managing of guest requests or maintenance issues.
    • Real-time reporting: Provides access to live data such as occupancy rates, room availability, VIP guests, and pending reservations.
    • Communication tools: Facilitates quick and effective coordination between departments by receiving instant notifications.
    • QR surveys: Collects guest feedback using QR codes placed at various points in the hotel, contributing to service improvements.
    • Task planning: Organizes tasks to be performed by hotel staff with deadlines and reminders, allowing for progress tracking.
    • Multi-language support: Offers multilingual features to cater to international guests.

  • What are the advantages of the PMS Mobile application?

    The PMS Mobile hotel management application offers many advantages that improve hotel operations and enhance guest experience.

    • Increased efficiency: Managing check-ins, housekeeping, and service requests from mobile devices saves time and resources.
    • Real-time updates: Provides instant access to critical data such as room statuses, occupancy rates, and guest preferences, supporting quick decision-making.
    • Enhanced guest satisfaction: Enables quick responses to guest requests and personalized services based on preferences.
    • Improved communication: Ensures seamless coordination between departments with instant notifications and updates.
    • Reduced reception queues: The pre-check-in feature allows guests to complete their procedures online, speeding up the check-in process.
    • Flexibility: Enables staff to perform their duties from anywhere in the hotel.
    • Cost savings: Reduces operational costs by decreasing the need for fixed systems and paper-based processes.
    • Data-driven insights: Integrated reporting tools provide valuable analysis to optimize operations and make strategic decisions.
    • Security: Visitor tracking and permission management enhance overall hotel security.
    • Scalability: Hotel software applications can easily adapt to hotels of all sizes, from small hotels to large resorts.

  • What is mobile hotel management software? How does a mobile hotel application work?

    Mobile hotel management software is a technological solution that enables hotel operations to be managed via mobile devices. It is used to quickly perform operations such as reservations, check-in/check-out, room status tracking, and managing guest requests. Employees can efficiently manage operations by instantly accessing the data they need through mobile hotel management software.

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