Turn every reservation at your SPA into pleasure and every experience into revenue

One of the most important revenue centers of a hotel is the SPA. Providing regular and high-quality service at SPA centers positively affects guest experience and satisfaction, so uninterrupted service is preferred. Along with the systems used in SPA management, managers can easily track many tasks such as reservation tracking, membership procedures, inventory management, and customer relationship management. As a result, the SPA process becomes much more enjoyable for both guests and managers.

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Turn every reservation at your SPA into pleasure and every experience into revenue
Turn every reservation at your SPA into pleasure and every experience into revenue

Cloud-based system,
user-friendly interface

The SPA management systems RA + Gantner have user-friendly interfaces, can be set up quickly thanks to their cloud-based structure, and do not require hardware. These features enable employees to adapt to the system instantly, eliminating the need for long, tiring, and repetitive training sessions.

Central Management

Central Management

Centralizing reservation and member management provides speed and convenience.

Increase in Loyalty

Increase in Loyalty

Personalized service and loyalty increase in guest relations management.

Decreasing costs

Decreasing costs

Inventory tracking and control reduce waste and costs.

Data Analytics

Data Analytics

Using data-driven reports makes it easier for managers to make strategic decisions.

Multi-branch SPA management

Multi-branch SPA management

Managing multiple SPA facilities on the same platform simplifies processes.

User-friendly interface

User-friendly interface

User-friendly interface and cloud-based structure provide flexibility.

Reservation Assistant

Managing processes such as reservations and staff assignments ensures efficiency and time savings. It has a user-friendly interface and does not require technical infrastructure.

Reservation Assistant
Club Assistant

Club Assistant

Club Assistant automates reservations in gyms and fitness centers, manages staff assignments, and helps optimize facility resources by controlling inventory. It simplifies management processes through real-time data tracking, detailed reporting, and a user-friendly interface. With features like Facebook reservation integration, online store (Web Shop), digital signage, and kiosks, it enhances guest experience and boosts sales and profitability.

Gantner Door Access Systems

Gantner Door Access Systems provide secure entry and exit processes in facilities spread across large areas such as city hotels, resort hotels, and major sports complexes. By reducing the need for security personnel, it enables the business to save in the long run. Guests can visit facilities like the SPA and sports center at any time using the card assigned to them.

Gantner Door Access Systems

Manage SPA branches from a single screen, increase efficiency

SPA management solutions exchange data with hotel management systems, integrating seamlessly with these platforms. From tracking stock levels to creating guest profiles, they perform many tasks quickly and automatically, enhancing the quality of the guest experience. Innovative solutions such as access control systems, SPA solutions, and RA are designed to provide security and convenience in hotels in accordance with Gantner standards.

SPA Reservation
SPA Reservation

Manage all SPA reservations, staff, and room schedules.

Activity and Course Reservation
Activity and Course Reservation

Plan and manage all activities on a single platform.

Packages
Packages

Create double bookings and attractive packages.

Group Function
Group Function

Make group billing for guests traveling together.

Shift and Staff Scheduling
Shift and Staff Scheduling

Plan your shifts and working hours, get suitable employee recommendations.

Gift certificates
Gift certificates

Create, design, and manage gift certificates.

Inventory Management
Inventory Management

Easily track products and inventory.

Membership Management
Membership Management

Create memberships with various promotions.

PMS & SPA Integration

You can make all sales from massage and care certificates to pool entry through your website, accept online payments, and enable guests to enter directly with a QR code.

PMS & SPA Integration
Ürün görseli
  • What are SPA solutions?
    SPA Solutions; software systems that enable the digital management of processes such as appointment scheduling, guest and inventory management, invoicing, staff management, and marketing. SPA Solutions increase businesses' efficiency, enhancing guest satisfaction and business profitability.
  • How to use SPA management systems?
    The SPA management system includes steps such as adding services and customer information to the system, appointment scheduling, inventory and staff tracking, payment processing, report generation, and editing promotions. These steps enhance operational efficiency and improve customer satisfaction.
  • What are the advantages of SPA solutions?
    SPA management systems automate appointment scheduling, inventory management, and billing processes, reducing manual tasks and personalizing services. They enhance operational efficiency with features such as stock replenishment, POS integration, shift planning, and performance monitoring. Additionally, they strengthen customer loyalty with loyalty programs and promotions, providing valuable insights on sales, satisfaction, and productivity.

Frequently Asked Questions

  • What are the features of SPA management systems?

    SPA management systems optimize operations by facilitating appointment scheduling, customer management, inventory tracking, and payment processes. They enhance workforce efficiency with personnel management and reporting features, while enabling operations to be controlled from anywhere through mobile access and multi-branch support. Additionally, analyzing customer feedback improves service quality and strengthens customer loyalty through loyalty programs. These features enhance both efficiency and guest experience.

  • Why should you choose Protel SPA solutions?

    Automates appointment scheduling, inventory management, and billing processes, reducing manual tasks. Personalizes services through customer profiles, preferences, and history. Ensures timely reordering and prevents material shortages. Optimizes shift planning and tracks performance. Provides insights on sales, customer satisfaction, and operational efficiency. Loyalty programs and promotions enhance customer loyalty and profitability.

  • How does the SPA software work and what processes does it streamline?

    SPA software automates appointment scheduling, invoicing, inventory tracking, and customer management, reducing manual tasks and streamlining operations. Additionally, CRM solutions allow personalization of the SPA experience by tracking guests' reservations and service requests, enhancing customer satisfaction.

  • Can the SPA software integrate with hotel management systems?

    Yes, the SPA software integrates with hotel management systems like OPERA Cloud to add SPA services to the room account and automatically record them in the guest profile.

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